Last Updated: March 2026
Welcome to Neha's Colourrewind ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights.
1. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity & Contact Data: Includes first name, last name, WhatsApp number, email address, shipping address, and wedding/event dates.
- Media Data: Photos and personal keepsakes provided to us for the creation of custom resin art.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access this website.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling your custom resin order).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- To manage our relationship with you via WhatsApp, Email, or our AI Chatbot.
3. Meta Pixel & Advertising
We use the Meta Pixel (formerly Facebook Pixel) on our website. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous to us; we cannot see the personal data of any individual user. However, the collected data is saved and processed by Meta. Meta may be able to connect the data with your Facebook or Instagram account and use the data for their own advertising purposes.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Our databases are secured using enterprise-grade Google Cloud and Firebase architecture. Lead data is strictly accessible only by the Colourrewind team.
5. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us via WhatsApp at our official studio number provided on the website, or tap the button below to message us directly.